RapidRAW Logo RapidRAW

Privacy Policy

Effective Date: May 8, 2026

1. Introduction

This Privacy Policy describes how Latent GmbH ("we", "us", "our") collects, uses, and protects your personal information when you use the RapidRAW software ("Software") and the optional RapidRAW Cloud subscription (supporter tier) service ("Services").

2. Data Controller

The entity responsible for the processing of your personal data (the data controller) is:

Latent GmbH
c/o profetas gmbh
Ringstrasse 25
6010 Kriens
Switzerland
UID: CHE-422.552.416
Email: timon@cybertimon.ch

3. Information We Collect

We collect the following types of information:

  • Account Information: When you sign up for the RapidRAW Cloud subscription, our authentication provider (Clerk) collects your email address and provides us with a unique user ID.
  • Payment Information: When you subscribe, our payment processor (Lemon Squeezy) handles your payment details. We do not see or store your full credit card number. We only receive information necessary to confirm your subscription status, such as transaction IDs and subscription validity.
  • User Content for Cloud Services: To provide the cloud-based AI features, the image content you select is sent to our secure proxy server for processing. This data is used solely to fulfill your request and is not stored on our servers after processing is complete.
  • Technical and Usage Data: We may collect basic, non-identifiable technical data, such as IP addresses and usage metrics, for security purposes (e.g., rate limiting) and to ensure the stability of the Service.

4. How We Use Your Information

We use your information for the following purposes:

  • To Provide the Service: To create and manage your account, process your subscription payments, and deliver the cloud-based AI features.
  • To Communicate with You: To send you important service-related notifications or respond to your support requests.
  • To Maintain and Secure the Service: To prevent abuse, monitor for security threats, and ensure the service remains operational.

5. Data Sharing and Third Parties

We do not sell your personal data. We only share it with trusted third-party service providers who are essential for operating the Service:

  • Authentication: Clerk, for user sign-up and login.
  • Payment Processing: Lemon Squeezy, to handle subscriptions securely.
  • Server Hosting: Hetzner, for hosting the secure proxy server that processes AI requests.
  • AI Model Provider: Replicate (or a similar service), to perform the generative AI computations.

These providers are bound by their own privacy policies and are only authorized to use your information as necessary to provide their services to us.

6. Your Rights under Swiss FADP

As a user, you have certain rights regarding your personal data under the Swiss Federal Act on Data Protection (FADP). These include:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain legal limitations.
  • Right to Object: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at timon@cybertimon.ch. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe your rights have been violated.

7. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data. We retain your account information for as long as your subscription is active and for a reasonable period thereafter as required by law. User Content sent for AI processing is not retained after the request is completed.

8. International Data Transfers

Some of our third-party service providers may be located outside of Switzerland or the European Union. In such cases, we ensure that the transfer of your data is protected by appropriate legal safeguards, such as Standard Contractual Clauses (SCCs).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, through other means.