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Terms of Service

Effective date: October 6, 2026

1. Scope and parties

These Terms govern your use of the RapidRAW website, user accounts and the optional RapidRAW Cloud subscription ("Cloud"), provided by Latent GmbH, Kriens, Switzerland ("we", "us"). The RapidRAW desktop software ("Software") is developed by Timon Käch and licensed separately under the open-source licence described in section 2.

By creating an account or subscribing to Cloud, you agree to these Terms and to our Privacy Policy.

2. The Software

The Software is free and open-source, licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). Your rights to use, modify and distribute the Software are governed solely by that licence. The Cloud backend is a separate service that the Software accesses over the internet. It is not part of the Software and is not licensed under the AGPL-3.0.

As stated in the AGPL-3.0, the Software is provided without warranty. It is under active development and may contain bugs. Keep backups of your photos.

3. Accounts

You need an account to use Cloud. You must be at least 18 years old and provide accurate information. You are responsible for keeping your login secure and for activity under your account. Accounts are personal and may not be shared.

4. RapidRAW Cloud

4.1 What Cloud does

Cloud removes objects from masked areas of your photos using AI models running on remote servers. Results are generated by AI and may vary in quality; we cannot guarantee that every result will meet your expectations. You can always retry, undo or use the free local tools instead.

4.2 Edit allowance

Your subscription includes the number of Cloud edits per calendar month shown on our pricing page and at checkout. Every generation counts as one edit, including retries. Requests that fail on our side, or that are rejected by the safety checks, are not counted. Unused edits do not carry over. The allowance resets on the first day of each calendar month (UTC).

When your allowance is used up, further Cloud processing pauses until the next month, but you can freely switch back to the built-in local tools at any time. To protect the service, we may also apply short-term rate limits.

4.3 Price and payment

The price is shown on our pricing page and at checkout, including applicable taxes. Subscriptions are sold by our reseller Lemon Squeezy (Sold through Link, LLC f/k/a Lemon Squeezy LLC), the merchant of record. Your purchase contract for the subscription is with Lemon Squeezy, and its buyer terms also apply. Subscriptions renew automatically each billing period until you cancel.

4.4 Cancellation

You can cancel at any time in the customer portal, reachable from your account dashboard. Cancellation takes effect at the end of the current billing period. Until then you keep access to Cloud and your remaining edits.

4.5 Right of withdrawal and refunds

If you are a consumer in the EU or the UK, you have a statutory right to withdraw from the purchase within 14 days, which you can exercise via Lemon Squeezy or by contacting us. If you asked for the service to start during this period and then withdraw, you may be charged a proportionate amount for the service already provided.

Otherwise, because every edit incurs computing costs, payments are generally not refundable. We will refund you where mandatory law requires it, and at our discretion if a technical fault prevents you from using Cloud for a significant part of a billing period. Your statutory rights are not affected.

4.6 Changes to price or allowance

We may change the price or the monthly allowance, for example if our computing costs change. We will notify you by email at least 30 days in advance. Changes apply from your next billing period after that date. If you do not agree, you can cancel before the change takes effect.

4.7 Availability

We aim to keep Cloud available and working, but we do not guarantee uninterrupted availability. Maintenance, outages at our providers or technical faults may temporarily interrupt the service.

5. Acceptable use

You may only process images you have the right to use. In particular, you must not use Cloud to:

  • process or create illegal content, including any content that sexualises minors;
  • process or create sexually explicit content, or intimate images of people without their consent;
  • remove watermarks, copyright notices or other rights information from works you do not own or have no permission to edit;
  • manipulate images to deceive, defraud or defame others, including altering documents or evidence;
  • circumvent the safety checks, rate limits or usage allowance, or access the Cloud backend other than through the Software;
  • resell or share access to Cloud.

Requests are checked automatically for prohibited content, and flagged requests are rejected. If you breach this section, we may suspend or terminate your Cloud access. In serious cases (for example illegal content) we may do so immediately and without a refund for the current period; otherwise we will warn you first.

6. Your content and AI results

6.1 Your images

You keep all rights to your images. You grant us only the rights needed to process them for you. We do not claim any ownership, and we do not use your images to train AI models. Our Privacy Policy describes how images are handled.

6.2 AI results

We claim no rights in the results generated for you, and you may use them for personal and commercial purposes. However, AI-generated parts of an image may not be protected by copyright in every country, and we cannot guarantee that they are. You are responsible for how you use your edited images.

6.3 AI transparency

Where the Software adds information to exported files indicating that parts of the image were generated or modified by AI, you must not remove it in order to mislead others about the origin of an image.

7. Termination

You can delete your account at any time by contacting us, after cancelling any active subscription. We may terminate your account in accordance with section 5, or with 30 days' notice if we discontinue Cloud. If we discontinue Cloud, we will refund any prepaid, unused period.

8. Liability

We are fully liable for damage caused intentionally or through gross negligence, and for personal injury, as provided by Swiss law. For slight negligence, we are liable only for foreseeable, direct damage, limited to the amount you paid us for Cloud in the 12 months before the damage occurred. We are not liable for indirect damage, lost profits or loss of data, to the extent permitted by law. Mandatory consumer protection laws that apply to you are not affected.

Timon Käch's liability for the free Software is governed exclusively by the AGPL-3.0, to the extent permitted by law.

9. Export controls and sanctions

You may not use Cloud if you are located in a country subject to a Swiss, EU or US embargo, or if you are on a Swiss, EU or US sanctions list.

10. Changes to these Terms

We may update these Terms, for example when the law or our service changes. We will notify subscribers of material changes by email at least 30 days in advance. If you do not agree, you may cancel before the changes take effect. Otherwise the new Terms apply from the date stated.

11. Governing law and jurisdiction

These Terms are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods. The courts of the Canton of Lucerne, Switzerland, have jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and the right to sue in the courts there.

12. Final provisions

If any provision of these Terms is invalid, the remaining provisions remain in effect. We may transfer our rights and obligations under these Terms to a successor, provided your rights are not reduced.

13. Contact

Latent GmbH
c/o profetas gmbh
Ringstrasse 25
6010 Kriens
Switzerland
UID: CHE-422.552.416
Email: timon@cybertimon.ch