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Terms of Service

Effective Date: September 16, 2025

Welcome to RapidRAW. These Terms of Service ("Terms") govern your use of the RapidRAW software application ("Software") and any related services, including the optional "RapidRAW Pro" subscription ("Services"), provided by Timon Käch ("I", "me", "my").

By downloading, installing, or using the Software or Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Software or Services.

1. The Software

1.1. License

The RapidRAW Software is free and open-source, licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). This license grants you specific rights and imposes obligations regarding the use, modification, and distribution of the Software. You can view the full license text in the LICENSE file in the project's repository.

1.2. Disclaimer of Warranty

The Software is provided "AS IS", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. As the Software is in active development, you acknowledge that it may contain bugs or errors and you use it at your own risk.

2. The "RapidRAW Pro" Subscription Service

I offer an optional, paid subscription service, "RapidRAW Pro," which provides access to cloud-based generative AI features.

2.1. Accounts and Payments

To use the Pro Service, you must create an account via our third-party authentication provider. Payments are processed by our third-party payment partner (e.g., Paddle). By subscribing, you agree to their respective terms and to a recurring monthly charge.

2.2. Fair Use Policy and Service Limits

Your use of the Pro Service is subject to a fair use policy, which includes usage quotas (e.g., a set number of AI generations per month) and rate limits. I reserve the right to modify these limits from time to time to ensure the quality and sustainability of the Service. For any material changes that may negatively impact your use of the Service, I will provide reasonable notice, for example, through the Software or by email.

2.3. Cancellation

You may cancel your Pro subscription at any time through your account dashboard. Your access to Pro features will continue until the end of your current billing period. Canceling your subscription stops future payments but does not automatically trigger a refund for the current period.

2.4. Refund Policy

Due to the nature of the digital service, payments for the RapidRAW Pro subscription are generally non-refundable.

However, I may consider issuing a refund in the following circumstances, at my sole discretion:

  • If required by applicable consumer protection law in your jurisdiction.
  • In the event of a prolonged technical failure that prevents you from accessing or using the core features of the Pro Service, and which I am unable to resolve within a reasonable timeframe.

To request a refund, you must contact me at timon@cybertimon.ch with a detailed explanation of your issue. All refund requests will be reviewed on a case-by-case basis.

2.5. Service Availability

The Services are provided on an "as is" and "as available" basis. I do not guarantee that the Services will always be available, uninterrupted, timely, secure, or error-free. Access may be occasionally suspended or restricted for maintenance, repairs, or other reasons.

3. User Content and Data

Your privacy is important. Please review our Privacy Policy for detailed information on how I collect, use, and protect your data.

3.1. Ownership

You retain full ownership of your images and any other content you process with the Software or Services ("User Content"). I claim no ownership over your User Content.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TIMON KÄCH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SOFTWARE OR SERVICES. MY TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) FIFTY SWISS FRANCS (CHF 50.00) OR (B) THE TOTAL AMOUNT YOU HAVE PAID ME FOR THE PRO SERVICE IN THE SIX (6) MONTHS PRIOR TO THE CLAIM.

5. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Switzerland. You agree that any legal action or proceeding arising out of these Terms shall be brought exclusively in the competent courts of the Canton of Lucerne, Switzerland.

6. Changes to Terms

I may modify these Terms from time to time. If I make material changes, I will provide notice. Your continued use of the Software or Services after the changes become effective will constitute your acceptance of the new Terms.

7. Contact Information

For any questions about these Terms, please contact me:

Timon Käch
Allmend 47
6023 Rothenburg
Switzerland
Email: timon@cybertimon.ch